Reviews

8.7
Review score

Score Breakdown

Cleanliness
9.1
Comfort
8.8
Property location
8.3
Facilities
8.8
Staff
9.2
Value
7.9

Reviews

    cdmx visitor
    mx

    Review score

    8.8
    29 January 2018

    lovely stay very confortable

    some decorations were odd
    the food at the restaurant its great
    Sergio
    gb

    Review score

    9.2
    6 January 2018
    There are no comments available for this review.
    Jimena
    mx

    Review score

    5.0
    5 September 2017

    The hotel needs work and attention. Many things are broken like a/c and pool filter.

    It is very run down. The pool was murky- very much unlike pictures. I called in advance inquiriing about breakfast before 7 am and they said yes. Upon arrival, they couldn't serve me before 7:30 and I had to leave before to attend a course. No problem, but I called to ask in advance to inquire an possibly make other arrangements. Also booked the hotel because it had a gym. Very run down, top floor with no air conditioning. Using the treadmill at 110 degrees. Not good.
    People workig there have a good disposition.
    Gerardo
    nl

    Review score

    9.2
    19 August 2017
    There are no comments available for this review.
    meghan
    us

    Review score

    10
    30 January 2017

    Charming oasis in the middle of the city

    It was a beautiful oasis and just as we expected per the pictures. LOVED it. Charming atmosphere and friendly staff. Also I love Coco, the bird.
    Arthur
    br

    Review score

    9.6
    7 January 2017

    Oasis in Curnavaca

    Helpful staff, good restaurant and a peaceful location
    us

    Review score

    8.8
    24 December 2016

    Real Boutigue Hotel

    pools were not heated even it says in the web- site heated.
    Breakfast service was super. and Spa services were the best . Private and quiet personnel were professional
    Stephen
    ca

    Review score

    9.6
    7 December 2016

    An oasis in a gritty city

    -all good except a bit far walking distance to city restaurants
    -the 2 best things in Cuernavaca were The Casa Azul Hotel and the Robert Brady museum - the Hotel is an oasis of beauty and serenity -lovely room and beds and linens
    Janet
    us

    Review score

    10
    20 July 2016

    A fabulous retreat in a busy city

    Odd location on a busy street, but once inside, the old convent was a splendid place. Nothing really to dislike.
    Great staff-helpful and friendly. Wonderful restaurant with again, great staff. Peaceful. Absolutely beautifully decorated rooms. Wonderful spa and services. A great retreat-romantic too!
    MELISSA
    mx

    Review score

    9.6
    22 June 2016
    There are no comments available for this review.
    ca

    Review score

    9.2
    2 June 2016

    Quaint, comfortable and friendly.

    Restaurant was just ok. Ordered quesadillas and received tortillas with mushrooms inside and no cheese. The setting of the restaurant is nice for breakfast.
    Pretty and quaint hotel with several courtyards. Rooms comfortable and clean.
    arturo
    mx

    Review score

    8.8
    17 May 2016
    There are no comments available for this review.